Cannot get pro to work


I purchased pro and tried to add my key, 45e27382e0e298cbf154d68d61ab73416e73d3c9
And I get an error in my WordPress that says “Unknown error occurred, Please try again.”
I selected “annual: starter” since that is what I paid for.  Any ideas?


How do I give access, this is public so I cannot post a password here.

4 Answers
shahadul

We are sorry for the inconvenience. I checked from our-end their is no issues on our end. Please select the package when you tried to activate it. And try it to active again.

Active License


I’ve tried that numerous times, always the same error.

shahadul

Sorry for the inconvenience.
Can you please provide a temporary access to your site, we will fix the issue for you.

shahadul

 
Please write your login credentials In Your Answer Box and make it ( Only Me & Admin )  as per screenshot.